Trading & Session Hours

Where Very Important Pets STAY & PLAY ®

TRADING & SESSION HOURS for appointments:


  • Entry by confirmed appt. only – drop in inquiries no longer occur: COVIDSAFE Management.
  • Requests for appointments outside normal online booking availability i.e. outside the following session times will not be approved.



  • Last appt. 10′ prior to session end.

MONDAY: 8am – 10am & 3pm – 5pm

TUESDAY: 8am – 10am & 3pm – 5pm

WEDNESDAY: * Office is CLOSED. No check-ins or departures.

THURSDAY: 8am – 10am & 3pm – 5pm

FRIDAY: 8am – 10am & 3pm – 5pm

SATURDAY: 9 am – 11 am ONLY

SUNDAY: 3pm – 5pm ONLY


‘Additional closures’ flagged in booking system. Refer FAQ’s


MAIN SLIDING ENTRANCE GATE is OPENED at your ‘confirmed’ appointment time.


⛔️ Pets MUST remain in the vehicle with you when waiting at the main entrance area; which includes the cane railway track on our property – strict OHS issue. ⛔️


Your punctuality CONSIDERS the health and safety of ALL, including those potentially more vulnerable.? ✅


Be sure to PLAN AHEAD, allowing extra travel time, to ensure your VIP commences their ‘staycation’ on time & happy. ? ✅


*  While office is closed, we still tend to our other in house guests. Only Wed. exception in 2021: Wed 22/12/2021 – OPEN.